Friday, January 15, 2016

Week 1 EOC, Great customer experiences

The best experience that i had as a customer was when I went to Forever 21 the people were so  incredibly  nice and they were so patient with me and didn’t seem to get annoyed with me and they followed me around the store so they can help me with literally everything that i needed help with they were just being so polite and they didn’t complain.
The workers were so amazing to me and they helped me look for everything i was asking for, if i wasn’t sure of the name of something they knew exactly what i was looking for and they weren’t being lazy about what they were doing they did everything really fast and with a big smile on their face.
i very much enjoyed my  experience at the fashion show mall forever 21 they were super polite super friendly and just over all amazing.
The worst experience that i had at a store was at the apple store when i was trying to purchase my iPhone,
at the time the iPhone 6 was barely being released and it was all the rage and i obviously wanted to have one of my own so i went to the apple store at the summerly mall and i was waiting for someone to help me, the funny part that the one day that i actually go into an apple store and plan on buying something no one helped me and when i finally got help they were being just so rude and inpatient and in all honesty he looked like he could careless about my needs and what i wanted and how i felt as a customer.
The apple guy brought me the wrong iPhone literally 3 times and i was getting so annoyed and aggravated,

so when he finally brought me the correct iPhone with the correct amount of gb i preceded  to check out and that was even worse they didn’t want to let me pay for it without parent permission they didn’t believe that i had that kind of money on me to buy such a pricey phone so at the end i was just feed up i handed the money in cash and bought a phone case and just walked away i was so annoyed never again will i go there such a waist of my time and that was my best and worst experience  as a customer.

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